uzmainternational.com

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uzmainternational.com

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Leadership Transformation & Business Excellence

Leadership Transformation & Business ExcellenceLeadership Transformation & Business ExcellenceLeadership Transformation & Business Excellence

 Empowering Organizations to Lead with Clarity, Strategy, and Operational Mastery 

Leadership Transformation & Business Excellence

Leadership Transformation & Business ExcellenceLeadership Transformation & Business ExcellenceLeadership Transformation & Business Excellence

 Empowering Organizations to Lead with Clarity, Strategy, and Operational Mastery 

Driving Transformation Through Strategic Thought

About Uzma Mohsin

I am a Leadership Transformation and Business Excellence professional with over 17 years of experience working across global organizations in APAC, EMEA, Europe, and the United States.


My work focuses on enabling leaders to think clearly in complex environments, align strategy with execution, and build operational systems that scale. I combine Six Sigma rigor with critical and strategic thinking to deliver measurable outcomes in service delivery, transformation, and leadership capability.


I work closely with senior leaders to move organizations from reactive operations to structured, outcome-driven performance.

Areas of Expertise

Leadership Transformation, Stakeholder & Change Leadership

  • Executive and leadership decision-making in complex environments
     
  • Change management and adoption for large-scale transformation
     
  • Stakeholder alignment across geographies and cultures
     
  • Leadership frameworks that support scale, governance, and accountability

Business Excellence & Six Sigma, Operational & Service Delivery Transformation

  • Six Sigma Master Black Belt–led enterprise transformation programs
     
  • Process excellence, service delivery, and operating model design
     
  • Global process transitions, shared services, and SLA governance
     
  • Measurable outcomes across efficiency, quality, cost, and risk

Strategic Thinking, Automation, Analytics & Decision Enablement

  • Structured problem solving and systems thinking for senior leaders
     
  • Data-led prioritization and executive decision frameworks
     
  • Analytics, BI dashboards, and root-cause driven insights
     
  • Translating strategy into executable, sustainable action

Organizations Worked With

 HSBC, British Telecom, Accenture, Concentrix, Hotel Hub, PROVEN Arabia, Deutsche Telekom (T-Systems) and Cognizant Technology Consulting

Outcomes that are measurable, sustainable, relevant.

 

Business & Financial Outcomes

  • Delivered $1.5M+ in quantified revenue and efficiency benefits through enterprise transformation initiatives
     
  • Enabled £22M in project funding approval by establishing governance, forecasting discipline, and financial visibility
     
  • Released 28+ FTE capacity through sustained optimization and automation, not short-term cost cutting
     

Enterprise-Scale Change

  • Led transformations impacting 120+ employees across multi-geo service delivery environments
     
  • Executed 6+ complex process transitions, including international transition from Hong Kong to India
     
  • Stabilized operations during periods of growth, attrition, and system change without business disruption
     

Operational Maturity & Control

  • Identified and actioned 110+ improvement and automation opportunities across diverse enterprises
     
  • Reduced incident resolution cycles by shifting organizations from reactive handling to root-cause-driven remediation
     
  • Established operating rhythms, governance structures, and reporting models that sustained performance post-transition
     

Leadership & Capability Legacy

  • Delivered 300+ hours of structured leadership and capability development, embedded into day-to-day operations
     
  • Enabled leaders and managers to operate with clarity, prioritization, and execution discipline
     
  • Built internal capability so results continued without dependency on external oversight

Approach & Engagement

How I Work

I Work With

I Work With

  • With Leaders to establish clarity of objectives
     
  • Design practical execution frameworks
     
  • Embed discipline into decision-making and operations

I Work With

I Work With

I Work With

  • CXOs and senior leadership teams
     
  • Organizations undergoing transformation or scale
     
  • Leadership forums and executive training platforms

Engagements

I Work With

Engagements

  • Executive advisory
     
  • Leadership transformation programs
     
  • Speaking and facilitated leadership sessions

Contact Us

Contact Us

Email Us

uzma4internationals@gmail.com

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